FREE SHIPPING ON SELECTED ORDERS - Today Only!

Shipping

ORDER PROCESSING TIME:
All orders are processed and shipped within 2-7 business days of being placed.

SHIPPING TIME:
For customers in the U.S., Canada, UK, Australia and the majority of Europe, shipping time is approximately 15-30 days.

For customers from all the other countries, expect the shipping time to be 15-45 days (plus processing time).

Disclaimer: Unforeseen conditions might happen every once in a while, for example: heavy shipping volumes in certain holidays or longer Customs clearance timings. For those reasons, it is difficult to precise how long shipping can take.

SHIPPING METHOD:
We use ePacket shipping method preferably. Shipping method differs from country to country.

TRACKING INFORMATION:
Once your order is shipped, you will receive an email with a tracking number. Please contact us if you haven't received it within 5 business days.

CUSTOMS FEES & TAXES:

Our shipping service DOES NOT include Customs fees or other taxes that may be applicable. These are your responsibility. Shipping carrier will ask for collection when the product arrive in its country destination. For more information on tariffs/duty fees, we kindly ask you to contact your local Customs office.

CANCELLATIONS:
It is not possible to cancel an order once it has been processed.

UNABLE TO DELIVER:
Please check your name and delivery address carefully before placing an order. We are not responsible for orders that cannot be delivered due to input of wrong information.

ORDER HAS NOT ARRIVED:
If your order has not arrive, please contact your local customs office using the tracking number (you can find it on the email we have sent you informing that your product was shipped), as they might hold packages.

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For any questions regarding shipping, please don't hesitate to email us at support@beminusone.com

We are happy to help. Thank you!